Case Study 1: Automating the Entire Sales Process
Client: AVL Company, Dubai
Industry: Audio-Visual & Lighting Solutions
Tools Used: n8n, Zoho Books, Gmail, WhatsApp API, OpenAI API
Challenge:
The client’s sales team was overwhelmed by manual tasks — every time an email enquiry came in, they had to:
- Manually extract customer details
- Create a new lead entry
- Prepare and send quotations in Zoho Books
- Follow up manually through WhatsApp or email
The result? Slow responses, delayed quotes, and lost opportunities.
Our Solution:
We built a fully automated sales pipeline using n8n workflows integrated with AI and Zoho Books.
How it works:
- When a new enquiry email arrives, n8n reads the message and extracts client data using AI.
- The system auto-creates a lead entry in the CRM.
- AI identifies the service requested and generates a quotation template in Zoho Books.
- The quotation is automatically emailed to the client and shared via WhatsApp for instant follow-up.
- The system tracks status and sends reminders if the quote isn’t viewed or accepted within 24 hours.
Impact:
✅ 90% reduction in manual workload
✅ Quotes generated in under 60 seconds
✅ Increased response rate by 4x
✅ Consistent communication and zero missed enquiries
Case Study 2: Automated Social Media Management
Client: AVL Company, Dubai
Industry: Audio-Visual & Lighting Solutions
Tools Used: n8n, Google Sheets, ChatGPT API, Meta API, Buffer
Challenge:
Their marketing team spent hours every week planning, writing, and posting social media content across platforms — leading to inconsistency and burnout.
Our Solution:
We created an AI-powered content automation system using n8n and ChatGPT to handle everything from idea generation to post scheduling.
Workflow Highlights:
- Marketing team adds topic ideas to a Google Sheet.
- AI (via OpenAI API) automatically writes captions, hashtags, and short descriptions.
- n8n formats and schedules the posts in Buffer, which pushes them to Instagram, LinkedIn, and Facebook.
- Once posted, analytics data is collected and summarized weekly using AI reporting automation.
Impact:
✅ Reduced 20+ hours of manual work weekly
✅ Consistent posting across all channels
✅ Improved engagement rate by 38%
✅ End-to-end AI-driven social media system
Case Study 3: AI Calling Agent for Real Estate Brokerage
Client: Real Estate Brokerage, Dubai
Industry: Real Estate
Tools Used: n8n, Twilio, OpenAI, Pipedrive CRM
Challenge:
The brokerage received hundreds of daily leads from Property Finder and Meta Ads — but their agents couldn’t call every lead fast enough, leading to low conversion rates.
Our Solution:
We developed an AI voice calling assistant that instantly engages new leads.
How It Works:
- When a new lead enters the CRM, n8n triggers a Twilio AI voice call.
- The AI assistant greets the lead, verifies their interest, and asks qualifying questions (e.g., budget, area, timeline).
- It updates responses directly in Pipedrive and notifies the relevant agent.
- If a lead requests human follow-up, it books a call slot automatically.
Impact:
✅ 5x faster response time to new leads
✅ 45% higher lead-to-appointment conversion
✅ Agents focus only on serious buyers
✅ Fully GDPR-compliant voice automation
Case Study 4: AI Lead Management Workflow for Pipedrive CRM
Client: Real Estate Brokerage, Dubai
Industry: Real Estate
Tools Used: n8n, Pipedrive, OpenAI, Google Sheets, WhatsApp API
Challenge:
The client needed a complete AI lead management system that could qualify, distribute, and follow up with leads automatically — while keeping their Pipedrive CRM up to date.
Our Solution:
We built an AI-driven lead management workflow that handles every stage — from capture to qualification.
Workflow Features:
- New leads are imported from ad campaigns or forms.
- AI reads the lead message and classifies intent (e.g., buyer, seller, investor).
- Leads are scored and assigned to available agents.
- WhatsApp automation sends instant messages and reminders.
- AI monitors activity — if no update is detected, the lead is auto-reassigned after 30 minutes.
Impact:
✅ 100% response coverage
✅ Zero manual lead distribution
✅ 3x faster lead turnaround
✅ Live analytics synced to Google Sheets